A Practical Approach to Solving for Technology Needs

I remember leading a project for a company some years back where business leaders were struggling on the right technology solution for their department. The department had interviewed several possible solutions but couldn’t internally decide on what solution was right for them. After some digging, we discovered that the problem didn’t reside in the limitations of technology itself but rather they had not agreed on many of the inputs and requirements needed to make the right decision regarding a technology solution. They jumped straight to technology and were trying to match it up to some fluid strategies and processes. They were using up valuable time and effort, and even worse, delaying critical benefits of the project.